BOOKING CONDITION

BOOKING CONDITIONS

Participation in our tour, customer must reads and agrees on all conditions and terms stipulated as below:

 1. PRICE AND VALIDITY 

All prices mentioned in the offers sent to customers are quoted in Euros or USD. Asia Value Travel guarantees the validity of the prices. Price may subject to change without advance notice in some case of force majeure (Fluctuation of the exchange rate, new tax laws, ect).

 2. RESERVATION AND CONFIRMATION

Upon customer’s agreed with the propose itinerary and confirm of the booking, an invoice will be issued and sent to the customer by fax or email. All reservation will be confirmed and secured upon receiving a deposit of 30% from total amount as stated in the invoice only. 

In case the customer books a tour less then 30days prior to arrival date, the full price as per invoice or 50% deposit is require to be paid.

 3. DEPOSIT-PAYMENT METHOD

- Deposit amounts required to be paid by at least 30days prior to arrival date. Deposits can be made via bank transfer, Western union or Credit card. All extra cost incurred by such payments is to be paid by customer. Please contact our travel consultants for detail of each payments method.

- The balance to be made upon arrival directly to our authorized representative offices/staff by cash, traveller checks or credit card (Any extra cost incurred by such payments is to be paid by customer).

 4. CANCELLATION

Cancellation by customer: Any cancellation by the customer regardless of the reason, the customer agrees to pay cancellation fees as follows:

      -           10% of total price: More then 30days prior to arrival date

      -           20% of total price: Form 10-13days prior to arrival date

      -           30% of total price: From 72hours – 10days prior to arrival date

      -           50% of total price: From 48hours – 72hours prior to arrival date

      -           100% of total price: Less then 48hours prior to arrival date

** The cancellation time is the times Asia Value Travel receive your cancellation notice.

*** The cancellation fee will be automatically extracted from the customer deposit or payment. The balance will be refunded to the customer via bank transfer with charge paid by customer.

Cancellation by Asia Value Travel: In case of force majeure regarding political conditions, natural disaster, wars, ect, we have to cancel the confirmed tour which the customer has deposited or paid for. In such case, we will contact you for appropriate alterations or you will get full reimbursement.

 5. AMENDMENT-POSTPONE TRIP

Any amendment or postpone the trip customer must inform to Asia Value Travel for re-schedule the trip by at least 15days prior to arrival date. Any notice less then 15days will be considered as per cancellation.

6. UNUSE TOUR FEATURES/MEALS

Any unused meals or tour features either on air transportation or for land arrangements are not refundable or exchangeable.

7. HEALTH

To ensure the smooth operation of the tour, Asia Value Travel recommends that travelers be in good health. Please consult with your physician regarding to your wellness and ability to travel long distances. Any physical or mental disability that requires special treatment or attention must be noted at the time of reservation. Asia Value Travel reserves the rights to exclude passengers who are physically or mentally unfit to undertake long trips, in the interest of the whole tour group.

8. RESPONSIBILITIES

Asia Value Travel acts only as the agent for the clients, providing hotels, airlines, transport or other services. Therefore we have no liabilities for any loss, injury, damage or accident, which may be caused including those outside the touring programs. Additional expense due to delay, accident, natural disasters, political actions, authority restriction and unrest must be born by the customer.